Tailored Audio Analysis Services & solutions for Businesses
Audio Analysis uses AI and Machine Learning to understand audio conversations, turning recordings into structured data. Tools like VoiceBase detect emotions, intents, and themes. Two types exist: phonetic-based, using a small grammar set and phonemes, and text-based, using a larger predefined vocabulary.
What audio analysis services do we offer?
Empower Your Business Technology with Our Full-Spectrum Audio Analysis Services
Virtual Assistant
Create a state-of-the-art virtual assistant using advanced audio analysis trained to recognize diverse human languages across various conditions and settings.
- Customer Service Automation
- Manage patient appointment scheduling
- Manage lead follow-ups and schedule marketing campaign
- Assist with product recommendations
Sentiment Analysis
Conduct sentiment analysis on audio data to identify negative, positive, or neutral sentiments.
- Employee Sentiment Assessment
- Customer Support Enhancement
- Content Effectiveness Evaluation
- Customer Feedback Analysis
- Brand Monitoring
Audio Classification
We can help classify your audio data into meaningful categories, organized by relevance and importance, or tailored specifically to your business needs.
- Call Center Optimization
- Accessibility Enhancement
- Customer Feedback Analysis
- Media Content Tagging
Voice Tone Analysis
Conduct comprehensive tone analysis and gain valuable insights from verbal communications.
- Enhanced Marketing Campaigns and Targeting
- Training and Coaching for Customer Support Teams
- Market Research and Consumer Behavior Analysis
- Customer Service Quality Monitoring
- Voice Biometrics for Fraud Prevention